A real person, on the number you call.

What we help with

Tell us what you are stuck on

• Installing or moving to a new device

  Send us the backup file and we will walk you through the restore, licence included.

• Licences and renewals

  Buying, extending, or switching between offline, cloud sync and realtime.

• Printers, scanners and scales

  Thermal or A4, barcode scanners, counter scales — tell us the model.

• Adding a counter or a phone

  Approving a device, getting it in step, and what each staff role can see.

Looking for how something works instead? Read the common questions or see what changed in the last release.